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Free Returns to Your Walmart Store

Free returns to Walmart stores

It's true! Merchandise sold and shipped by Walmart.com may be returned for free to a Walmart store.*

To return an item to a Walmart store you just need:


  • The item's original packaging
  • Any accessories that came with it
  • The packing slip
  • If you don't have the packing slip you can sign in to your account, click on the order number and then print out an Easy Returns Receipt
  • Hand the Receipt to the associate at the Customer Service desk and they'll do the rest

Most items can be returned within 90 days of receiving it. To see a list of exceptions for computers, video games and other special items, please see our full Returns Policy.

*Free returns do not apply to items sold by Walmart Marketplace Sellers. You can view each Marketplace seller's shipping and returns policy by visiting our Marketplace Help Page.