- Sign in to
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then select Account
- Select "See Details", a blue link next to the order number
- Select "Start a Return"
- Select the item(s)
- Select the reason for returning the item(s)
- Select if you want a refund or replacement and then "Continue"
- Select "Return By Mail"
- Review refund summary and select "Finish Return". You may see the option to "Agree to Early Refund Terms". This means that you get your refund earlier but agree to return promptly or are recharged.
- Print the pre-paid return label for your item. Without this label, we won’t be able to process the return. Don’t have a printer? You can always return the item to a store.
- Package the item along with all original packing materials and accessories and mail the item as directed. You’ll receive a refund or replacement once we receive the item back, if the item is in stock.
Start a Return Opens in new window