Why was my Walmart Grocery order canceled?

We’re working hard to make sure you get your order. Due to unusually high demand, some pickup and delivery orders are experiencing cancellations. We know how frustrating this is and are working around the clock to fix it.

We won’t charge your credit card for canceled orders. You might see a temporary authorization hold on your account, but this will be removed within 3-5 business days after your order is canceled.

What is an authorization hold?

  • Your financial institution authorized the payment and placed a hold on your account at the time you placed your order.
  • This authorization hold temporarily decreases your available funds.
  • If your order is canceled, the hold will expire in accordance to the timeframe set by your financial institution, usually within 3-5 business days.