How to File a Walmart Protection Plan Claim

File a claim online anytime at in new window.

  • Have your receipt and covered item with you
  • Many claims are approved instantly. In other cases, a specialist will guide you through next steps
  • We’ll repair your item. If we can’t repair it, we’ll send you a replacement or reimburse you for one

If you need assistance registering or making a claim for a Product Care Plan purchased before August 1, 2018, please call Walmart Product Care Plan Support at 1-877-968-6391. This phone number is only for product care plans purchased before August 1, 2018. For plans purchased after August 1, 2018, visit Opens in new window for assistance.