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Cancel an Order

We start processing your order as soon as you click “Place Order
It may be possible to cancel your order during processing but once it moves to the shipping process, it cannot be canceled.

How to Cancel an Order

  • Sign in to My Account at the top right corner of any Walmart.com page
  • Find the order you want to cancel on your main account page  
  • If it's still possible to cancel your order, you'll see a "Request Cancellation" button on the order details page
    • This sends a cancel request, but it does not guarantee the order will be canceled

If there is no "Request Cancellation" button, the order is already being shipped and cannot be canceled.

 Order Has Shipped, It's Too Late to Cancel

If it is too late to cancel your order, you may return any unwanted items in accordance with our returns policy.