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Tax Exemptions

Tax-Exempt Customer FAQs

Why did Walmart change its process for tax-exempt sales?

We received feedback from many of our customers regarding how we can provide a better customer experience. Based on this feedback, we implemented a new system that will allow the tax-exempt transactions to finalize without charging sales tax. Unfortunately, this new system requires all customers to reapply for tax-exempt status. Once approved, customers will no longer have to request refunds after their orders have been processed.

Coming Soon: Customers and members wanting to purchase items tax-exempt at our stores and clubs will have the ability to sign up for all Walmart and Sam’s Club formats at the same time, without a duplicate process.

How do I apply to be set up tax-exempt?

Please complete the tax-exempt application here. The process will ask questions regarding your physical location, business information, and items you plan to purchase. Depending on the state(s) in which you do business, you may be required to submit your sales tax license(s) or exemption documentation as well. If you are doing business in Colorado, you may have to provide your city sales tax license as well. Similar requirements may be required for Louisiana Parishes.

Once you submit your application for review, you should receive a decision within 5 business days. You will receive email notification that your application was approved and you are allowed to make tax-exempt purchases. Or, you will receive notification that your application was denied and the reason for denial will be provided.

What information will be required for the application process?

If you are a retailer, please only select items you will purchase for resale.

Please note that items used or consumed in your business, such as office supplies, will not be sold tax-exempt.

Can I purchase alcohol or tobacco tax-exempt?

At this time, alcohol and tobacco cannot be purchased online tax-exempt. However, you may purchase tobacco for resale at your local Sam’s Club with proper documentation.

How long will the application process take?

Once you submit your application for review, your status should show as in progress within 15 minutes. To move from in progress status to approved or rejected will take 5 business days as discussed in question 2 above.

Do I have to apply multiple times in order to be tax-exempt at Walmart and Sam’s Club brick and mortar locations?

At this time, you will need to apply for tax-exempt status at each Walmart Store and Sam’s Club. However, please continue to visit our site as eventually you will have the ability to sign up for all Walmart and Sam’s Club formats with the same application process.

Does the application process have to be completed all at the same time?

No. You will have the option to save and complete your application at a later date.

Where does the Sales Tax ID number required by the application come from?

The Sales Tax ID number will be found on your state Sales Tax License or Exemption Certificate. For examples of what some of these may look like, please click here.

It asks for an expiration date for my license information. What if there isn't one on my license/certificate?

Please use today’s date plus 3 years. For example, if today is 02/05/2016, you would enter 02/05/2019.

Is each person who is authorized to make purchases for my company required to complete an application?

Yes. At this time, each email address (account) will have to complete the process to be set tax-exempt. You may provide a copy of your organization’s tax-exempt card in lieu of the sales tax license.

Please note for exempt organizations, such as schools and non-profit organizations, most states require that the purchase is made using organizational funds.

Who is eligible to sign the certificate signer’s name?

The certificate signer’s name in the application should be the signature of the appointed primary individual who will be making the tax-exempt purchases for the organization.

Will I be notified when my application is approved?

Yes. You will receive an email notification to the email address associated with your account. You can also track the status of your application online in the account used to apply.

When I check my status online, it says “in progress”, what does that mean?

Your request has been submitted to the Tax-Exempt Team for review. You will not be able to purchase tax-exempt until your status is “approved.”

I am Foreign Mission Diplomat holding a diplomatic tax-exemption card. How do I get set up to purchase goods tax-exempt?

Based on guidelines of the United States Department of State, we are unable to provide tax-exempt status on any walmart.com orders for foreign mission diplomats.

See additional information at http://www.state.gov/ofm/tax/sales/index.htm#e

I am a Native American. How do I get set up to purchase goods tax-exempt?

Please complete the tax-exempt application here. The process will ask questions regarding your physical location, personal information, and items you plan to purchase.


  • You will select Miscellaneous and Native American for your business entity.
  • You are only exempt for orders delivered to your reservation
  • Once you submit your application for review, you should receive a decision within 5-10 business days.

I am an Oklahoma Disabled Veteran. How do I get set up to purchase goods tax-exempt?

Please complete the tax-exempt application here. The process will ask questions regarding your physical location, personal information, and items you plan to purchase.


  • You will select Miscellaneous and Oklahoma Veteran for your business entity.
  • You are only exempt for orders delivered to Oklahoma.
  • Once you submit your application for review, you should receive a decision within 5-10 business days.

What is the difference between a “bulk reseller” and a “bulk buy”?

Bulk resellers are customers who place more than 200 orders per week through Walmart.com. “Bulk buy” is an option to purchase items in bulk through Walmart.com.

Please visit http://www.walmart.com/tp/bulk-buys for more information on products available for bulk buy.

Bulk buy is not directly linked to tax-exempt status. You will still need to register through the tax-exempt application process to purchase your bulk orders tax-exempt.

I am tax-exempt with walmart.com. Can I purchase items from Marketplace Vendors tax-exempt?

No. Marketplace vendors use walmart.com as a third-party agent to sell their products but the vendors handle tax-exemption issues independently of walmart.com. You will need to pay the sales tax on these items/orders and contact the Marketplace Vendor to process the refund.

I am tax-exempt with walmart.com. Can I purchase Apple products tax-exempt?

Under Walmart's supplier agreement with Apple, the only items eligible to purchase tax-exempt are Apple iPhones based on your business entity. All other Apple products are subject to sales tax.

Please email the Tax Exempt Team at taxexempt@walmart.com for more information on which entities and products are eligible.

I am tax-exempt. What other products or services are not qualified to be tax-exempt?

In addition to Marketplace items and Apple products (with the exception of Apple iPhones as stated above) Photo, Pharmacy, Tire, and VUDU items are not qualified for tax-exemption even if your organization is approved for tax-exempt.

When I add my items to cart, why is it not showing the tax-exempt deduction?

You will see the tax-exempt calculations at checkout.

Who can I contact for more information regarding the tax-exempt application process?

Please refer to the Exemption Requirements page for additional information regarding state specific requirements, and Department of Revenue license verification sites. On this page, you may find examples of sales tax licenses.


You may also email the Tax Exempt Team at taxexempt@walmart.com. Inquiries will be handled on a first-come, first-served basis.