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  1. Which stores accept EBT for Online Grocery Pickup? Updated Currently EBT for Online Grocery Pickup is accepted at the following stores:   Walmart Supercenter 297 : Porter, TX, 77365 Walmart Supercenter 2781 : Nampa, ID, 83686 Walmart Supercenter 3739... Date Updated: 12/04/2018
  2. Can I pay with a Walmart Gift Card or EBT card? At this time, we do not accept Walmart Gift Cards or eGift Cards. Payment must be made by credit card or debit card.   Select stores are now accepting EBT as a payment method. For a list of... Date Updated: 12/27/2017
  3. How do I receive a refund? We stand by the quality of our products. If you are not satisfied with a product you receive through Walmart Grocery, simply call  Customer Care  for a refund. You may also return it to a... Date Updated: 12/27/2017
  4. What if I miss my pickup window? If you do not pick up your order during your selected pickup window, we will contact you to reschedule your pickup or cancel your order. We reserve the right to charge a restocking fee for missed... Date Updated: 12/27/2017
  5. Can I make changes to my order? With some exceptions, you can add or remove items or change the time/date for your order until the day before your scheduled delivery/pickup. If you sign in to your account and select My Orders... Date Updated: 12/27/2017
  6. Do I need to tip the store associate or driver who helps with my order? Store associates do not accept tips, but a "thank you" is always appreciated! Delivery drivers may accept tips for good service, but it is not required. In your post-order survey, please let us know... Date Updated: 10/02/2018
  7. How can I reschedule my order? Rescheduling your order is easy!   If it's the same day as your timeslot, and you're going to be a bit late, just call  Customer Care and let us know. We'll make sure the store holds the... Date Updated: 12/27/2017
  8. How can I apply a promo code? You can add a promo code directly in checkout. After you enter your payment information, simply enter the 8 digit promo code and click "Apply." If you're experiencing issues- make sure you check the... Date Updated: 10/02/2018
  9. Can someone else pick up my order? Yes! Contact  Customer Care to add an alternate pickup person to your order. A photo ID may be required to accept the order. Date Updated: 12/27/2017
  10. Can I cancel my order? You can cancel an order from My Orders before the cutoff time. If you would like to cancel your order after the cutoff time, please contact customer service.   If you sign in to your... Date Updated: 12/27/2017