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  1. Which stores accept EBT for Online Grocery Pickup? Updated Currently EBT for Online Grocery Pickup is accepted at the following stores:   Walmart Supercenter 297 : Porter, TX, 77365 Walmart Supercenter 2781 : Nampa, ID, 83686 Walmart Supercenter 3739... Date Updated: 11/22/2017
  2. Can I pay with a Walmart Gift Card or EBT card? Updated At this time, we do not accept Walmart Gift Cards or eGift Cards. Payment must be made by credit card or debit card.   Select stores are now accepting EBT as a payment method. For a list of... Date Updated: 11/22/2017
  3. How do I receive a refund? Updated We stand by the quality of our products. If you are not satisfied with a product you receive through Walmart Grocery, simply call  Customer Care  for a refund. You may also return it to a... Date Updated: 11/22/2017
  4. Can I make changes to my order? Updated With some exceptions, you can add or remove items or change the time/date for your order until the day before your scheduled delivery/pickup. If you sign in to your account and select My Orders... Date Updated: 11/22/2017
  5. What if I miss my pickup window? If you do not pick up your order during your selected pickup window, we will contact you to reschedule your pickup or cancel your order. We reserve the right to charge a restocking fee for missed... Date Updated: 04/04/2017
  6. What is the authorization hold on my credit/debit card? Updated What's an Authorization Hold?   A temporary hold, also known as an authorization hold, is placed on your credit or debit card each time you place an order. This is the amount we hold to confirm... Date Updated: 11/22/2017
  7. How much does it cost? Updated Pickup   Pickup is free! There may be a fee to get your pickup faster.   Delivery   The delivery fee varies, and is based on the time slot you book. The delivery fee for your... Date Updated: 11/22/2017
  8. How do I reserve a time to receive my order? Updated Choose a date and time for your order by clicking "Reserve" before you start to shop to make sure you get the time slot you want. This will also ensure you are looking at the store inventory of the... Date Updated: 11/22/2017
  9. How can I apply a promo code? Updated You can add a promo code directly in checkout. After you enter your payment information, simply enter the 8 digit promo code and click "Apply." If you're experiencing issues- make sure you check the... Date Updated: 11/22/2017
  10. Do I need to tip the store associate or driver who helps with my order? No. Tips cannot be accepted, but a "thank you" and a smile are always welcome. Please complete the post-order survey to let us know about your experience and help us make your next order better! Date Updated: 04/04/2017