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  1. Can I make changes to my order? Changes to your order can be made at any point before your cutoff time, when we transmit your order to the store so they can begin picking your order. To change your order, sign in, click Your... Date Updated: 03/25/2019
  2. How can I reschedule my order? Rescheduling your order is easy!   If it's the same day as your timeslot, and you're going to be a bit late, just call  Customer Care and let us know. We'll make sure the store holds the... Date Updated: 12/27/2017
  3. Can I cancel my order? You can cancel an order from My Orders before the cutoff time. If you would like to cancel your order after the cutoff time, please contact customer service.   If you sign in to your... Date Updated: 12/27/2017
  4. Can someone else pick up my order? Yes! Contact  Customer Care to add an alternate pickup person to your order. A photo ID may be required to accept the order. Date Updated: 12/27/2017
  5. Why has my order been canceled? Orders can be canceled for reasons related to inclement weather, store issues or problems identified by our credit and fraud avoidance department.   Don't worry! We won't charge your card until... Date Updated: 12/27/2017
  6. What is your cancellation policy? Please see our  Terms Applicable to Walmart Online Grocery Services for cancellation information. Date Updated: 12/27/2017