What if there’s a problem with authorizing my payment?

If payment issues prevent you from completing your order, please follow these steps:

  • Confirm that you are using a valid payment method. Remove any outdated payment methods from your account. If necessary, remove and re-add your payment method to your account and re-attempt checkout.
  • Contact your financial institution. Often, the payment processing issues that customers experience are linked to issues with their bank account.
  • If either of these steps do not resolve your issue, please contact Walmart Online Grocery Customer Care at 800 924 9206.