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  1. How do I receive a refund? We stand by the quality of our products. If you are not satisfied with a product you receive through Walmart Grocery, simply call  Customer Care  for a refund. You may also return it to a... Date Updated: 12/27/2017
  2. How can I reschedule my order? Rescheduling your order is easy!   If it's the same day as your timeslot, and you're going to be a bit late, just call  Customer Care and let us know. We'll make sure the store holds the... Date Updated: 12/27/2017
  3. Can I make changes to my order? With some exceptions, you can add or remove items or change the time/date for your order until the day before your scheduled delivery/pickup. If you sign in to your account and select My Orders... Date Updated: 12/27/2017
  4. Can someone else pick up my order? Yes! Contact  Customer Care to add an alternate pickup person to your order. A photo ID may be required to accept the order. Date Updated: 12/27/2017
  5. Can I cancel my order? You can cancel an order from My Orders before the cutoff time. If you would like to cancel your order after the cutoff time, please contact customer service.   If you sign in to your... Date Updated: 12/27/2017
  6. Why has my order been canceled? Orders can be canceled for reasons related to inclement weather, store issues or problems identified by our credit and fraud avoidance department.   Don't worry! We won't charge your card until... Date Updated: 12/27/2017
  7. What is your cancellation policy? Please see our  Terms Applicable to Walmart Online Grocery Services for cancellation information. Date Updated: 12/27/2017